Need help?
Frequently Asked Questions
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends where you are. Most local/contiguous USA orders processed here generally take 2-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
From the Account > Login page, click Manage subscriptions underneath the orange login button. You will be prompted to type the email address associated with your account. Click the Send login code button; you will receive a 4-digit code in your email inbox.
Retrieve and input the code as prompted. Once successful, you can update your subscription: frequency, products, and payment method(s).
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Other
No! Our mission is to rebrand the term ‘Addictive’ that is positive, being addicted to your positive obsessions in your life.
Probat, Giesen and Loring
There are essentially two main species of coffee: the prized Arabica and the lower quality Robusta. Arabica trees have long been recognized for producing superior coffee beans. They grow almost exclusively at higher altitudes, and are cultivated with more care than Robusta trees. Arabica coffee “cherries” are handpicked so that only the perfectly ripe ones are processed. All Addictive Coffee varieties come from Arabica coffee trees grown on the best coffee estates and plantations around the world. These premium beans are what give our coffees their distinct and complex flavors.
Great question! Providing an e-commerce delivery service for the highest quality coffees from around the globe is just the beginning. ‘Addictive’ is a brand that we would like to take our attention to the good things in life to other products like ice cream, surfwear and whatever else may present itself. Don’t be surprised to see some stores opening up in the near future.